Privacy Policy

Effective Date: 01/01/25

1. Introduction

VortexPAY ("we," "our," or "us"), operated by STAYA GROUP LLC, located at 217 City Rd., London, United Kingdom, is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, and safeguard your information.

2. Information We Collect

We collect the following types of information:

• Account data: name, email, username, and encrypted authentication tokens.

• Technical data: IP address, browser type, device info.

• Cookies and analytics data via Google Analytics and similar services.

3. How We Use Your Information

We use the collected data to:

• Provide and maintain the VortexPAY service.

• Enhance user experience and interface personalization.

• Ensure system security and monitor usage.

• Analyze and improve service performance.

4. Data Security

We implement industry-standard encryption and security protocols. Sensitive data (e.g., wallet keys or payment details) is encrypted and inaccessible to us.

5. Cookies and Analytics

Cookies are used to improve user experience and collect analytics. By using our site, you consent to the use of cookies.

6. User Accounts

Users who create accounts provide personal data under consent. All account data is encrypted and securely stored.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@vortexpay.io.